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Brouster Gate, East Kilbride, Glasgow G74 1LE, UK – 01355 499998
I usually use online banking. However when I was going abroad this summer I wanted to use my debit card. I went to the branch before each of my trips and the level of service I got from the staff on each occasion was exceptional. They could not have been more helpful.Once the cashier was in contact with your call centre to find out why there was a stop on the card and got the problem sorted out immediately. I think it was a check about cyber crime as I had ordered something from USA and they wanted to check that it had actually been me ordering. Top marks for your vigilance.I have already recommended this branch to family and friends as I find the service so personal and efficient unlike many of your competitors. Thanks to everyone.
They were very withdrawn
41 Cornwall St, East Kilbride, Glasgow G74 1LB, UK – 01355 562629
I called into your East Kilbride branch today and was dealt by a cashier called Louise. I found her to be most helpful and very professional in her dealings with myself. A great ambassador for the BOS. Well done.
24/25 Princes Square, East Kilbride, Glasgow G74 1LJ, UK – 0345 724 2424
The recent building changes have made the customer experience less pleasant, the attempt to make things faster and more automated have dehumanised the branch
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